Municipal Service and Community Centre

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Redevelopment of 137 Frank Street, Strathroy - Municipal Service and Community Centre

The Municipality of Strathroy-Caradoc is moving forward with the redevelopment of 137 Frank Street. The multi-phase project will transform the facility into a fully accessible, AODA-compliant space, including improved building access and accessible parking. Once complete, all customer service functions currently located at 52 Frank Street will be relocated to 137 Frank Street, which will become the Municipality’s primary customer service location.

The facility will include a customer service area, administrative office space, and flexible meeting areas to improve operational efficiency. Future phases will explore opportunities to incorporate community-oriented and alternative uses within the building as part of ongoing planning for the site and its long-term role in serving the community.

Redevelopment of 137 Frank Street, Strathroy - Municipal Service and Community Centre

The Municipality of Strathroy-Caradoc is moving forward with the redevelopment of 137 Frank Street. The multi-phase project will transform the facility into a fully accessible, AODA-compliant space, including improved building access and accessible parking. Once complete, all customer service functions currently located at 52 Frank Street will be relocated to 137 Frank Street, which will become the Municipality’s primary customer service location.

The facility will include a customer service area, administrative office space, and flexible meeting areas to improve operational efficiency. Future phases will explore opportunities to incorporate community-oriented and alternative uses within the building as part of ongoing planning for the site and its long-term role in serving the community.

  • New Customer Service Centre at 137 Frank Street Opens October 5

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    As development continues at 137 Frank Street, Phase 1 of the project is nearing completion, and we’re excited to announce that the new Customer Service Centre will open to the public on October 5, 2026.

    The Phase 1 renovations have been designed with our residents and Customer Service team in mind, creating a more accessible, private and welcoming environment.

    What’s New?

    Some of the Phase 1 improvements at 137 Frank Street include:

    • A new accessible front entrance

    • A completely redesigned Customer Service area to accommodate our growing team and better serve residents.

    • Improved accessibility and privacy for residents accessing Customer Service

    • Additional municipal office space and breakroom

    • A dedicated meeting room

    Visit Us at 137 Frank Street

    Beginning October 5, 2026, please visit the Customer Service team at 137 Frank Street for your municipal service needs.

    Need to pay your property taxes or water bill? Looking to obtain a permit, register for a community event, or simply have a question about municipal services? Our Customer Service team is here to help.

    As development continues at 137 Frank Street, Phase 1 of the project is nearing completion, and we’re excited to announce that the new Customer Service Centre will open to the public on October 5, 2026.

    The Phase 1 renovations have been designed with our residents and Customer Service team in mind, creating a more accessible, private and welcoming environment.

    What’s New?

    Some of the Phase 1 improvements at 137 Frank Street include:

    • A new accessible front entrance

    • A completely redesigned Customer Service area to accommodate our growing team and better serve residents.

    • Improved accessibility and privacy for residents accessing Customer Service

    • Additional municipal office space and breakroom

    • A dedicated meeting room

    Visit Us at 137 Frank Street

    Beginning October 5, 2026, please visit the Customer Service team at 137 Frank Street for your municipal service needs.

    Need to pay your property taxes or water bill? Looking to obtain a permit, register for a community event, or simply have a question about municipal services? Our Customer Service team is here to help.

  • Council Directs Next Steps for 137 Frank Street Exterior Planning

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    Council received an information report outlining the condition of the exterior of the future Municipal Service and Community Centre at 137 Frank Street. The assessment identified repairs required to the building's brickwork, drainage, windows, and exterior finishes.

    The approved Phase 1 interior renovations remain on schedule, with Municipal Customer Service expected to relocate to 137 Frank Street in Fall 2026.

    Council received an information report outlining the condition of the exterior of the future Municipal Service and Community Centre at 137 Frank Street. The assessment identified repairs required to the building's brickwork, drainage, windows, and exterior finishes.

    The approved Phase 1 interior renovations remain on schedule, with Municipal Customer Service expected to relocate to 137 Frank Street in Fall 2026.

  • Council Approves Phase 2 Interior Renovations at 137 Frank Street

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    Council has approved Phase 2 interior renovations at 137 Frank Street, continuing work to prepare the future Municipal Service and Community Centre for occupancy, while excluding work related to the large room/gymnasium following direction provided earlier in the meeting.

    This phase includes accessibility improvements, new flooring, display panels, hallway modifications, painting, and window coverings.

    Staff also advised Council that the building's major systems continue to perform well. HVAC units are operating as intended, boiler repairs have been completed, and there are currently no water infiltration issues within the building.

    Council has approved Phase 2 interior renovations at 137 Frank Street, continuing work to prepare the future Municipal Service and Community Centre for occupancy, while excluding work related to the large room/gymnasium following direction provided earlier in the meeting.

    This phase includes accessibility improvements, new flooring, display panels, hallway modifications, painting, and window coverings.

    Staff also advised Council that the building's major systems continue to perform well. HVAC units are operating as intended, boiler repairs have been completed, and there are currently no water infiltration issues within the building.

  • 137 Frank Street Has a Name

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    The future facility at 137 Frank Street will officially be known as the Municipal Service and Community Centre. The facility will serve as a new location for municipal services while supporting future opportunities for community use. Follow along as we share project updates and milestones over the next few months.

    The future facility at 137 Frank Street will officially be known as the Municipal Service and Community Centre. The facility will serve as a new location for municipal services while supporting future opportunities for community use. Follow along as we share project updates and milestones over the next few months.

Page published: 22 Sep 2026, 10:25 AM